Privacy Policy

Effective Date: December 2025

PXR Garage ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services at our Dubai Investments Park (DIP) facility, in compliance with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data.

By using our website and services, you consent to the data practices described in this policy.

1. Information We Collect

We collect personal data to provide efficient vehicle maintenance and repair services. This may include:

  • Personal Identification: Name, phone number, email address, and location.

  • Vehicle Information: Car make, model, year, VIN (Vehicle Identification Number), and service history.

  • Digital Data: IP address, browser type, and interaction data collected via cookies.

2. How We Use Your Information

We use your data for the following lawful purposes:

  • Service Fulfillment: To book appointments, perform vehicle inspections, and process repairs.

  • Communication: To send appointment reminders, service updates, and invoices via WhatsApp, email, or SMS.

  • Marketing: To inform you of seasonal offers (e.g., end-of-year inspections) or important safety recalls. You may opt out of marketing communications at any time.

  • Improvement: To analyze website traffic and improve our service offerings.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies (such as the Meta Pixel and Google Analytics) to analyze user behavior and manage our advertising campaigns.

  • These tools help us show you relevant ads (e.g., retargeting) on third-party platforms like Facebook and Instagram.

  • You can control cookie preferences through your browser settings.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share data only in the following circumstances:

  • Service Providers: With trusted partners who assist in our operations (e.g., IT support, website hosting) under strict confidentiality agreements.

  • Legal Compliance: If required by UAE law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure.

6. Your Rights (UAE Data Protection Law)

Under UAE Federal Decree-Law No. 45 of 2021, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data ("Right to be Forgotten"), subject to legal retention requirements.

  • Withdraw Consent: Withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

PXR Garage

  • Location: Dubai Investments Park 2 (DIP 2), Dubai, UAE

  • Phone: +971501879789

  • Email: pierre@pxrgarage.com